You want to apply to visit or live in Norway. You want to ask for asylum  or you are applying for citizenship or an immigrant's passport in Norway. You have to apply to the UDI. 

The Directorate of Immigration (UDI) is the central agency in the Norwegian immigration administration. The UDI implements and helps to develop the government’s immigration and refugee policy.

The UDI is tasked with facilitating lawful and desirable immigration and ensuring that those who meet the requirements are given an opportunity to come to Norway. At the same time, however, they have a control function and are tasked with preventing abuse of the system.

They process applications for protection (asylum), visitor's visas, family immigration, residence permits for work and study purposes, citizenship, permanent residence permits and travel documents. UDI also makes decisions on rejection and expulsion.

In addition, they are responsible for ensuring that all asylum seekers are offered somewhere to stay while they wait for us to process their applications, and for finding good solutions for those who wish to return to their home countries.

How to contact the UDI?

You can contact the Norwegian Directorate of immigration in different ways:

By phone
For general inquiries, please call the switchboard at +47 23 35 15 00 between 8.00–15.45, Monday-Friday.

Direct contact

Hausmanns gate 21
0182 Oslo

Note: Applicants with questions about a case or regulations, may not meet in Hausmanns gate 21. Please contact us by phone or email.

Postal address
P.O. Box 8108 Dep.
NO-0032 Oslo

By Email:
Please choose the email address for

Other enquiries: (Please note that questions about a case, regulations or submission of additional documents will not be answered via this email address.

For any other information and/or applications: please visit the official page of the Directorate of Immigration of Norway